I waited at the airport for an hour, the van never showed,no customer service phone number only get a recording. I see why. you text and email they don't respond in a timely manor. they final email me back tried to get me to go to Prime time shuttle, they said it would...Read more
I had a reservation for 6:45 and did not get into Van#822 on July 4,2016 until 7:20pm. I live in Stanton zip code 90680 and I did not get home until 10:20pm. The driver was very confused and seemed extremely nervous. I asked him if he knew the area of Orange County...Read more
In good faith we signed up for Shuttle2LAX. They provided no means to cancel or contact them in case of unforeseen problems. We panicked when we found out our flight was later than we thought. The website provides only email to contact them. I sent two emails to...Read more
My HA2 flight on Jan. 6 landed approximately 10:15pm. I waited at the Primetime station for l l/2 hours and finally caught a Primetime shuttle which cost me $37.00 plus a $5 tip. I demand a refund of the original $20 that I paid and also $42.00 which I also had to...Read more
I just experienced the worst thing you want to happen to you before international travel ! last wed the 17 th , they never showed up for pick up at 8 pm ! i had to get a cab costing me 125 .00 at the last minute ! when i called dispatch a very rude man told me to get a...Read more
Papeete, French Polynesia
Shuttle2lax states $20.00 fee to lax from "no matter where". This is totally false. I emailed them and was told they only service LA county so I gave them a pickup point in LA county. They then responded well, not anywhere, just within a certain radius of the...Read more
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